Welcome to Norfolk Fitness
At NFC, we are a full-service training facility with over 9000 square feet of workout space including cardio and weight machines, free weights, and a functional training area. We also have personal training services for anyone looking for something extra to add to their routine. We have a little bit of everything for everyone.
Welcome back to all of our members and guests – we officially re-opened September 8th 2020
Here are some things everyone needs to know:
On Monday November 30, 2020 Norfolk County will be moving into the Orange (Restrict) Zone. Norfolk Fitness Centre will be ready and open for business Monday at 6 am, but there will be a few changes we must abide by. Session times will change from 55 minute to 85 minute, but you will no longer be able to book back to back sessions. The new regulations state that no one can be in the facility for more than 90 minutes. As such the attendance schedule (session start and finish times) will change slightly. Watch the App for the new session times. Also, there is another new regulation that starts on Monday. It is now mandatory to have a reserved session in advance – no one is allowed to come into the facility unless you have pre-reserved a spot. Unfortunately, you can no longer just show up and hope a spot is available. It MUST be pre-booked. If you arrive at the facility and you haven’t book your session before you walk in the door, you will be turned away. Remember, our new app eliminates this issue completely. You can reserve your spot from the parking lot of the facility using your phone, as long as there are spots available. You will also see some new screening protocols. Bear with us as we try to implement these on short notice. Contact information is now mandatory. We will be confirming your profile information every time you visit the facility. We cannot allow anonymous day passes any longer. Unless you have been a member before and/or we have your up to date contact information you won’t be allowed in unless we have current tracing information on file. Folks, sorry for any inconvenience, we’re going to keep doing the best we can to stay open and keep both you and our staff safe.
We have already been asked what will happen if our region moves into the Red (Control) Level. According to the provincial website, the only factor that would change above and beyond what we are doing now would be a change in the maximum number of people that can be working out in the facility at a time. The provincial maximum would drop from 50, or in our case 25, to a maximum of 10.
Please remember, do NOT come to the facility if you have any symptoms of Covid-19, wash your hands, use the hand sanitizer, clean your equipment after you finish using it, do not share your equipment with anyone that is not living in your household, and remain 2 meters apart from everyone else in the facility at all times. Please do your part to not let this virus get a foothold in our region!
Our Hours of Operation are as follows:
- Monday – Friday: 6 am – 1:30 pm & 3:30 pm – 8 pm
- Saturday: 9 am – 3 pm
- Sunday: Closed
- Seniors can use the facility during any and all hours that the gym is open, they will also have a dedicated session each day from 10:30 am – 12 pm – no one under the age of 60 will be allowed into the facility during this time.
Masks are mandatory inside the facility. Previously, we allowed our guests to take their mask off while working in their own space or on their own machine. Effective November 2nd 2020 it will be mandatory for everyone attending Norfolk Fitness Centre to wear a mask at all times while inside the building. The only exception will be when you are exercising on a cardio machine. Once you enter the facility you must have a mask on for the entire duration of your visit. You will no longer be able to remove your mask to work out at your workout station, at any weight machine, or in the free weights area. While setting up and exercising on a piece of cardio equipment, you may remove your mask, but the moment you step off the cardio machine, you must put your mask back on.
Workout session durations will now last for a maximum of 85 minutes inside the building. Unfortunately, you are no longer able to book back to back sessions according to the new regulations and you cannot be in the facility for more than 90 minutes per day. To be more specific you cannot workout for a session in the morning and then book another session later that evening. Everyone will get a 15-minute warning before the end of the scheduled session time and then you will be escorted out 5 minutes before the next session starts – everyone will need to be out of the facility at the 85 minute mark or prior to allow for social distancing and a smooth transition for the next group coming in. Abuse of staff enforcing this policy will not be tolerated. You will be given one friendly warning. A second offence or any kind of belligerent behavior, including refusing to leave (Just one more set, etc.) will result in termination of all privileges and access to the facility. And remember Santa is watching…
If you need to pay for your session, purchase or renew your membership, or you want to take care of any other accounting and administrative details, we request that you come early. We will not be processing these types of requests during the entry or exit of members and guests from the facility. We strongly suggest doing these types of transactions at the 15-minute mark or the 45-minute mark of the hour. If you come to the desk at the start of any session time trying to purchase or renew you membership on entry, you will be asked to step aside until everyone waiting has been brought upstairs. And remember, if you are trying to do this at the start of your session time, you will dig into your 85 minute workout time – time cannot and will not be added onto your session. You will still be escorted out at the end of the scheduled session time.
All session bookings are now made online with our new online Norfolk Fitness Centre app. It is now live, and you can find it in the Apple App Store or Google Play Store. Once you have loaded either one on your device, in the search bar, type in Norfolk Fitness Centre. A few different apps may come up. Find the app with our logo on it and download it onto your device (it’s free). Once you have it downloaded, open it, and register as a user. Once you get it loaded in the system it’s pretty easy to reserve your 85-minute time slot. Call the office if you have any concerns getting the app loaded properly. You can also call in to make your reservation.
All guests of the facility must clean the equipment they are using both before and after they are done using it. Failure to adhere to this policy will mean an immediate termination of membership for that guest and all entry privileges to the facility will be revoked without refund. We cannot stress enough how critical this point is. We need everyone’s help and for everyone to do their part to help prevent the spread of Covid-19 in our community.
- A maximum of 25 people will be allowed in the gym at a time.
- Change rooms will NOT be opened for use. There will NOT be shower facilities available for use. You must come to the club ready to work out and head out immediately after your time slot. The desk will NOT be holding ANY personal items for guests. Please leave all personal belongings including jackets, bags, and back-packs in your vehicle or at home. We have coat hooks and boot trays available if you need to wear something something heavier into the gym and for outdoor shoes or boots.
- The water fountain is shut off – bring your own beverage or coin for the Gatorade machine
- We have spaced out our cardio machinery and weight equipment upstairs 3 meters apart as per provincial guidelines to assist with social distancing.
- We have installed numerous hand sanitizer stations throughout the facility.
- We have replaced our Ecolab sanitizer chemical with an Ecolab disinfectant that kills the Covid-19 virus. We will clean everything, using our new disinfectant, continuously during our hours of operation. All cleaning bottles for guest use will also use this disinfectant.
- All financial transactions at the facility will now be electronic only. We will not be accepting cash/coin/cheque as a payment method. We will only accept Visa, Mastercard and Debit card.
Unfortunately, availability of some services and amenities will be temporarily suspended. We have decided to not open the pool area until all social distancing restrictions have been permanently removed. The sauna and hot tub are both less than 6 feet across and will not be able to re-open until all social distancing restrictions are relaxed. Racquetball is an activity that is still not approved because of proximity of the players and will be unavailable. Our fitness classes have been suspended indefinitely. Watch this website for updates.
Please note that all pre-paid memberships were put on pause effective March 17, 2020 when the original state of emergency was declared. Only those members who notified us that they wanted to re-activate their membership re-started the clock. No one has lost any time on their membership. Only those people that come in to use the facility will have their memberships re-activated. All members who were enrolled in a pre-authorized payment plan, those payments will not resume until you re-activate your membership by visiting the facility or through a pre-arrangement.
For all questions or clarification, please email me at firstname.lastname@example.org